Thank you for choosing Detroit Dawg Pound! By using our website and making a purchase, you agree to the following Terms & Privacy Policy. This policy outlines how we collect, use, and protect your information, as well as the terms of your purchase and rights related to returns. Please take a moment to review it.
- Privacy Policy
Information We Collect:
At Detroit Dawg Pound, we are committed to protecting your privacy. When you make a purchase or sign up for our newsletter, we collect the following information:
Personal Information: Name, email address, and billing/shipping address.
Payment Information: Credit card information and billing details (processed securely through our payment gateway).
Order Information: Details of your purchase, including the products you buy and the dates of your transactions.
How We Use Your Information:
We collect and use your information for the following purposes:
To process and complete your orders.
To send you order updates, shipping confirmations, and relevant marketing materials if you’ve opted in for emails.
To improve our services, offerings, and customer experience.
How We Protect Your Information:
We implement industry standard security measures to protect your personal and payment information during the transaction process. We do not store your credit card details on our servers. All payments are processed securely via trusted third-party payment gateways.
Sharing Your Information:
We do not sell or rent your personal information to third parties. We may share your information with service providers who help us operate our business, such as payment processors and shipping partners, but they are only allowed to use your information for the purpose of fulfilling your order.
Your Rights:
You may opt out of receiving marketing emails at any time by following the unsubscribe link in our emails or contacting us at [email protected]
.
- Terms of Service
Order Confirmation and Acceptance:
Once you place an order with Detroit Dawg Pound, you will receive an email confirming your purchase. This does not mean the order is accepted. We reserve the right to cancel any order if necessary (for example, due to inventory issues or fraudulent activity).
Pricing and Availability:
We strive to provide accurate pricing and availability information on our website. However, if an error occurs (such as incorrect pricing or availability), we reserve the right to cancel or amend the order, and we will notify you as soon as possible.
Shipping and Delivery:
Orders are typically processed within [X] business days.
We ship via [insert carrier information here], and delivery times vary depending on location.
Shipping charges will be calculated at checkout and are based on your shipping address and the size/weight of your order.
Returns and Exchanges:
We want you to love your purchase! If for any reason you are not satisfied, we offer a 7-day return policy from the date you receive your item. To initiate a return, please reach out to our customer support team at [email protected] with your order number and reason for return. Please note the following:
Items must be unused and in their original condition with tags attached.
Custom or personalized items are not eligible for returns unless there is a manufacturing defect.
Refunds:
Once your return is approved, you will receive a refund to your original payment method within 7-10 business days. Please note that shipping fees are non refundable.
No Recurring Charges:
At Detroit Dawg Pound, we do not offer any subscription services or recurring charges. All purchases are one-time transactions.
- Use of Website
By accessing or using our website, you agree to comply with all applicable laws and regulations. You also agree that you will not engage in activities that could damage, disable, or impair the website or interfere with other users’ ability to use it.
Intellectual Property:
All content on the Detroit Dawg Pound website, including logos, images, text, and product designs, is owned by Detroit Dawg Pound or our respective partners. Unauthorized use of any content is prohibited.
Limitation of Liability:
Detroit Dawg Pound is not responsible for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
- Changes to This Policy
We may update this Terms & Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Any changes will be posted on this page with the revised date at the top. We encourage you to periodically review this page for updates.
- Contact Us
If you have any questions about our Terms & Privacy Policy, or if you would like to request further information, please contact us at:
Email: [email protected]
Mailing Address: 27733 John R Road #25 Madison Heights, MI 48071
By using our website and making a purchase, you agree to the terms outlined above. Thank you for supporting Detroit Dawg Pound!
